Working with Outlook’s Junk E-mail Feature

Learn about working with Outlook’s Junk E-mail Feature, including utilizing the various options as well as marking e-mail messages as Not Junk.,

The Outlook Junk E-mail Filter doesn’t stop delivery of junk e-mail messages; it moves the suspected spam to the Junk E-mail folder.  By default, the junk e-mail filter is turned on and the protection level is set to No Automatic Filtering.  While the Junk E-mail Filter checks your incoming messages automatically, Junk E-mail Filer Lists let you control what is considered spam.  You can add names, e-mail addresses and domains to these lists so that the filter doesn’t check messages from sources you trust, and blocks messages that arrive from specific e-mail address and domains you don’t know or trust.  Below are the step by step instructions for working with Outlook’s Junk E-mail Filter, including using the various options and removing messages from the junk filter.

Note:  Microsoft recommends that you occasionally check the Junk E-mail folder to make sure that a message you wanted isn’t moved in error.

Using the Junk E-mail Filter Lists

  1. Click the Home tab.
  2. Click Junk in the Delete group.Working with Outlook's Junk Email Filter
  3. Click Junk E-mail Options.Working with Outlook's Junk Email Filter
  4. Select the appropriate tab for the e-mail address or domain name you are working with.Working with Outlook's Junk Email Filter
  • Safe Senders List – E-mail addresses and domain names in the Safe Senders List are never treated as junk e-mail. You can add contacts and other correspondents to this list.
  • Safe Recipients List – If you belong to a mailing list or a distribution list, you can add the list sender to the Safe Recipients List. Messages sent to these e-mail addresses or domain names are never treated as junk.
  • Blocked Senders List – You can block messages from specific senders by adding their e-mail addresses or domain names to the Blocked Senders List. Once a name or e-mail address is added to the list, Outlook moves any incoming message from that source to the Junk E-mail folder.
  • International – Blocked Top-Level Domain Lists – To block unwanted e-mail messages from another country/region, you can add country/region codes to the Blocked Top-Level Domain List.
  • International – Blocked Encodings List – To block unwanted e-mail messages that appear in another character set or alphabet, you can add encodings to the Blocked Encodings list.

Changing the Level of Protection in the Junk E-mail Filter

  1. Click the Home tab.
  2. Click Junk in the Delete group.Working with Outlook's Junk Email Filter
  3. Click Junk E-mail Options.Working with Outlook's Junk Email Filter
  4. Click the Options tab.Working with Outlook's Junk Email Filter
  5. Choose the level of protection you want
    • No Automatic Filtering – Although this turns off automatic Junk E-mail Filter, messages are still evaluated by using the domain names and e-mail addresses in your Blocked Senders List. If you want to turn off the Junk E-mail Filter, you must also remove names from the Junk E-mail Filer lists.
    • Low – If you don’t receive many junk messages, or want to filter only the messages that are the most obvious junk, select this option.
    • High – If you receive lots of junk messages, but don’t want to restrict messages from senders on your safe lists, select this option.
    • Safe Lists Only – This is the most restrictive option. Any message that is NOT sent from someone on your Safe Senders List or to a mailing list on your Save Recipients List, is classified as junk.

OR

 Check Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder.  Checking this option tells Outlook to delete all suspected junk messages Instead of moving them to the Junk E-mail folder.  This option takes away your ability to review messages for possible false positives, so consider the risks of using this option.

Marking an E-mail Message as Not Junk

  1. Right click on the message in the Junk E-mail folder.
  2. Navigate down to Junk and click Not Junk.Working with Outlook's Junk Email Filter
  3. The Mark as Not Junk dialog box will open.Working with Outlook's Junk Email Filter
  4. Check the box to Always trust e-mail from the sender.
  5. Click OK. The message is moved back its original folder.

 

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